Peace of mind
Your money is protected. Your tickets are real. Your trip will happen.
Every booking is 100% financially protected through TTA and ATOL.
Financial protection
Your financial protection matters to us
All our holidays are securely protected by ATOL and the Travel Trust Association (TTA), and we operate a third party audited Trust Account system for all client transactions. You can read in full detail about ATOL, the TTA and how your money is fully protected below.
We take your financial protection very seriously. We are members of the Travel Trust Association who provide financial protection for all our customers, in the unlikely event that anything may happen to us at any stage from booking your holiday to the time you come home. You can be assured that at all times your money is fully protected against the failure of our company or the failure of any of our suppliers.
In the unlikely event of something going wrong, The Travel Trust Association is on hand to facilitate your holiday, or provide refunds if for any reason it’s not possible for your holiday to continue. At all stages your money and your safety is 100% securely protected.
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Every booking is 100% financially protected. Your money is protected, your tickets are real, and your trip will happen.
Travel Trust Association
The Travel Trust Association is a travel trade association with members consisting of travel agents, tour operators and travel organisers.
Members of the Travel Trust Association are bound by a code of conduct to operate within a strict set of operational guidelines. These guidelines include the operation of a Trust Account, which is used to store and protect customers’ money. The Trust Account is supervised by a third party independent auditor. As a customer, any payments you make to us are made into this Trust Account and suppliers are paid from this trust account for the services you need for your holiday.
The TTA guarantee
100% Financial Protection
In addition to the protection afforded by the Trust Account, the TTA also guarantees your financial obligation up to a value of £11,000 per passenger.
So if you paid £2,000, the TTA guarantee they will reimburse the loss of the £2,000, where it is not available for you from the Trust Account.
ATOL protection
All our holidays that include flights are fully ATOL protected. Our ATOL Number is T7614. You can verify the status of our ATOL protection on the CAA website below.
All packages sold by Elite Sports Travel including flights, are fully compliant with both the Package Travel Regulations and the ATOL Regulations. For more details about the ATOL Certification scheme, search ATOL holders on the CAA website.
ABTA and the TTA
ABTA actually ended its consumer protection programme about 20 years ago, back in 2006! Essentially ABTA does not protect the consumer against the failure of its members. As a consumer ABTA does not provide protection for your money automatically, but ABTA does offer an insurance policy that you can purchase to add cover should you wish.
As a member of the TTA, any booking you place with us at Elite Sports Travel is automatically covered by the TTA’s 100% Financial protection policy. You can read about this in more detail above.
Any concerns?
If you have any concerns about how your money is protected at all stages of your booking, please speak to a member of the team.